JO
Jaqueline O
1 reviews | Active since May 2015
11 Sept 2015, 13:06
Empty Promises
Mon 7 September I received my order for the Samsung 40\ Smart TV. When the courier came to deliver the order I handed them all necessary documents and asked them to inspect the contents of the box
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Digital Planet's replyOfficial
14 Sept 2015, 11:47Hello LadyJ027,
Thank you for bringing this to my attention.
As per our telephonic conversation the supplier has confirmed they have dispatched a remote and power cable to you. The delivery is scheduled to take place no later than tomorrow the 15th of September 2015.
Please note that we are currently investigating the reason you were no called with an update and will address this as an internal matter.
Please accept our sincerest apologies for the inconvenience that has been caused to you.
Should you require any further assistance, please do not hesitate to contact me.
Kind Regards,
Mapule Mabiletsa
Thank you for bringing this to my attention.
As per our telephonic conversation the supplier has confirmed they have dispatched a remote and power cable to you. The delivery is scheduled to take place no later than tomorrow the 15th of September 2015.
Please note that we are currently investigating the reason you were no called with an update and will address this as an internal matter.
Please accept our sincerest apologies for the inconvenience that has been caused to you.
Should you require any further assistance, please do not hesitate to contact me.
Kind Regards,
Mapule Mabiletsa
Best regards,
Digital Planet's reply14 Sept 2015, 11:47
Official
Hello LadyJ027,
Thank you for bringing this to my attention.
As per our telephonic conversation the supplier has confirmed they have dispatched a remote and power cable to you. The delivery is scheduled to take place no later than tomorrow the 15th of September 2015.
Please note that we are currently investigating the reason you were no called with an update and will address this as an internal matter.
Please accept our sincerest apologies for the inconvenience that has been caused to you.
Should you require any further assistance, please do not hesitate to contact me.
Kind Regards,
Mapule Mabiletsa
Thank you for bringing this to my attention.
As per our telephonic conversation the supplier has confirmed they have dispatched a remote and power cable to you. The delivery is scheduled to take place no later than tomorrow the 15th of September 2015.
Please note that we are currently investigating the reason you were no called with an update and will address this as an internal matter.
Please accept our sincerest apologies for the inconvenience that has been caused to you.
Should you require any further assistance, please do not hesitate to contact me.
Kind Regards,
Mapule Mabiletsa
Best regards,