1 reviews | Active since Dec 2019
Disappointed customer
I have a query that remains unresolved with Digital Planet and Vodacom. I spoke to so many consultants at Vodacom and Digital Planet from 19 December 2019.
Vodacom keeps pushing me onto Digital planet to follow up on my deliveries.
My orders have been cancelled due to a red flag on Vodacom side. Vodacom cancelled my orders until i rectify the problem.
I went into a vodacom store and had the problem rectified however they are unable to restore these orders.
I went to the extent of loggin a call with ***** disputes and in every call i received from the the various departments have been told that Digital Planet will have to resolvet his problem.
When can i get someone who is capable of dealing with this query contact me.
My ID number is *** 088 and i can be contacted on ***
Thank you for your review and please accept our apologies in this matter.
Kindly note we deliver orders that are active on our system and currently we do not have any active/new orders from Vodacom on your name. The matter has been escalated again.
Kind Regards,
Digital Planet
Thank you for your review and please accept our apologies in this matter.
Kindly note we deliver orders that are active on our system and currently we do not have any active/new orders from Vodacom on your name. The matter has been escalated again.
Kind Regards,
Digital Planet
