Digital Planet worst service delivery company.

Digital Planet must be the worst company to deal with is existence. No service delivery at all. They need to deliver a parcel from Johannesburg to Krugersdorp. 2-5 Days. Received a call from them last Tuesday for delivery on Thursday. Please note you must be present in person with a copy of your ID. Received also this SMS"Good day.Your LTE- Advanced order will be delivered on or before Thu, 22 Mar between 9am and 5pm. Your tracking number is VOX11528." I waited the whole day at 15h00 tried to follow up. Tracking number useless and cannot be used anywhere for tracking. Speak to Whitney in call centre. Promised by her to delivery will take place Friday before 09h00. Nothing at 15h00 follow up again . Whitney put me on Darrel (supervisor) He promised to call me before 09h00 on Monday 26. Without any effort to make a plan for delivery over the weekend. Apologising is part of their vocabulary but it does nothing on service delivery. I work with is company also in October last year with similar experience. Promises but no effort of delivering service.