SJ
Stefan J
1 reviews | Active since Jul 2011
27 Nov 2015, 11:01
Digital Planet do not keep their promises
Digital Planet makes promises that they do not keep. They were suppose to deliver a package to me on Monday 23 November 2015, I have called them on Tuesday 24 November and they promised it will be deliver on Tuesday. Same happened on the 25, 26 and 27 November 2015. I think Discovery need to reconsider this company and go with someone else.
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Replies (1)
Digital Planet's replyOfficial
01 Dec 2015, 16:19Hello Destroyer,
Thank you for bringing this to my attention.
Please accept my sincerest apologies for all the inconveniences caused to you with regards to the delay in your delivery.
Further to our conversation I have addressed this with the relevant parties involved to ensure this does not happen again as these type of situations do impact our service level with our customers.
I am glad you have received your package and all is in order.
Should you require any further assistance, please do not hesitate to contact me.
Shahista Shaik
Thank you for bringing this to my attention.
Please accept my sincerest apologies for all the inconveniences caused to you with regards to the delay in your delivery.
Further to our conversation I have addressed this with the relevant parties involved to ensure this does not happen again as these type of situations do impact our service level with our customers.
I am glad you have received your package and all is in order.
Should you require any further assistance, please do not hesitate to contact me.
Shahista Shaik
Digital Planet's reply01 Dec 2015, 16:19
Official
Hello Destroyer,
Thank you for bringing this to my attention.
Please accept my sincerest apologies for all the inconveniences caused to you with regards to the delay in your delivery.
Further to our conversation I have addressed this with the relevant parties involved to ensure this does not happen again as these type of situations do impact our service level with our customers.
I am glad you have received your package and all is in order.
Should you require any further assistance, please do not hesitate to contact me.
Shahista Shaik
Thank you for bringing this to my attention.
Please accept my sincerest apologies for all the inconveniences caused to you with regards to the delay in your delivery.
Further to our conversation I have addressed this with the relevant parties involved to ensure this does not happen again as these type of situations do impact our service level with our customers.
I am glad you have received your package and all is in order.
Should you require any further assistance, please do not hesitate to contact me.
Shahista Shaik