bH
barry H
1 reviews | Active since May 2015
26 May 2015, 11:48
delivery schedule
So I ordered a new cell phone and received an sms saying my delivery is scheduled for 26 may.I then made arrangements to be at the delivery address. Now they advise delivery can only be tomorrow but after numerous calls im told there is nothing they can do.i feel that is highly unacceptable.
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Digital Planet's replyOfficial
03 Jun 2015, 16:29Hello spawnx,
Thank you for bringing this to my attention.
Kindly note that we have tried to contact you, however to no avail. Please note that we are currently investigating the reasons for the non delivery with the courier company and will be addressing this with them as an internal matter.
Please accept our sincerest apologies for the inconvenience that has been caused to you.
Should you require any further assistance, please do not hesitate to contact me.
Kind regards,
Tiffany Adams
Inbound Team Lead
Thank you for bringing this to my attention.
Kindly note that we have tried to contact you, however to no avail. Please note that we are currently investigating the reasons for the non delivery with the courier company and will be addressing this with them as an internal matter.
Please accept our sincerest apologies for the inconvenience that has been caused to you.
Should you require any further assistance, please do not hesitate to contact me.
Kind regards,
Tiffany Adams
Inbound Team Lead
Best regards,
Digital Planet's reply03 Jun 2015, 16:29
Official
Hello spawnx,
Thank you for bringing this to my attention.
Kindly note that we have tried to contact you, however to no avail. Please note that we are currently investigating the reasons for the non delivery with the courier company and will be addressing this with them as an internal matter.
Please accept our sincerest apologies for the inconvenience that has been caused to you.
Should you require any further assistance, please do not hesitate to contact me.
Kind regards,
Tiffany Adams
Inbound Team Lead
Thank you for bringing this to my attention.
Kindly note that we have tried to contact you, however to no avail. Please note that we are currently investigating the reasons for the non delivery with the courier company and will be addressing this with them as an internal matter.
Please accept our sincerest apologies for the inconvenience that has been caused to you.
Should you require any further assistance, please do not hesitate to contact me.
Kind regards,
Tiffany Adams
Inbound Team Lead
Best regards,