1 reviews | Active since Feb 2017

15 Dec 2017, 11:51

Cancelling without permission

I oredered a Router through Afrihost. They use this company as their delivery service.

The product was taken out on my name and scheduled for delivery with my fiance. They cancelled my order without even contacting me and made me wait 2 months before telling me after I phone them that this has happened.

They are incapable of doing the one thing needed of them and that is delivering a product.

0
Replies (4)
Digital Planet
Digital Planet's reply18 Dec 2017, 09:30
Official

Good Day Byron,

Thank you for for bringing this matter and kindly accept our apologies for the experience you had with us. We hope for a smoother journey next time. We will work harder to provide a better experience with our customers going forward.

Kind Regards

Digital Planet

Digital Planet
Digital Planet's reply18 Dec 2017, 09:30
Official

Good Day Byron,

Thank you for for bringing this matter and kindly accept our apologies for the experience you had with us. We hope for a smoother journey next time. We will work harder to provide a better experience with our customers going forward.

Kind Regards

Digital Planet

Digital Planet
Digital Planet's reply18 Dec 2017, 09:31
Official

Good Day Byron,

Thank you for for bringing this matter and kindly accept our apologies for the experience you had with us. We hope for a smoother journey next time. We will work harder to provide a better experience with our customers going forward.

Kind Regards

Digital Planet

Digital Planet
Digital Planet's reply18 Dec 2017, 09:31
Official

Good Day Byron,

Thank you for for bringing this matter and kindly accept our apologies for the experience you had with us. We hope for a smoother journey next time. We will work harder to provide a better experience with our customers going forward.

Kind Regards

Digital Planet