ME
Michael E

1 reviews | Active since Dec 2019

20 Dec 2019, 10:42

boycott Digital Planet

I just want to add my 2 cents on what i think about Digital Planet... the people running this company must all be ex politicians as the lies and **** promises never end, not to mention that no phones get answered. and ive called 3 times everyday since my order was placed but this only fell on deaf ears... mails are not rep**** too either.. I am a customer which helps to pay the bills, yet I get left in the dark, my order (VODC16177) conformation was received on the 29th October 2019, today is the 20th December 2019 and i still don't know whats going on with my order, my TV licence and delivery information has been sent and confirmed yet i still don't have my order... if it were up to me I would have Digital Planet blacklisted from all service provider Tender lists.. They are giving a very bad name to any who use their services if one could even call it that...

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Replies (2)
ME
Michael E's update20 Dec 2019, 12:36
Reviewer Update
This is completely unacceptable to send me a new SMS stating that my order will be delivered in 3-5 working days after I complain on HelloPeter.. I already received a message on Monday 16 December stating it would have been delivered in 3-5 working days and that means my TV should have been delivered today, Digital Planet is a joke of a company
Digital Planet
Digital Planet's reply20 Dec 2019, 14:16
Official
Good Day Michael,

Thank you for your review and please accept our apologies in this matter.

Kindly note the SMS received was to show the order is with the courier in JHB and they will be sending it to the Hub next to Standerton to ensure delivery is on Monday the latest Tuesday.

Kind Regards,

Digital Planet

Best regards,