1 reviews | Active since Apr 2017

13 Dec 2019, 10:14

Bad service

This is terrible service why does big companies like vodacom associates themselves with this company it is very bad for there reputation. Iv bought a TV on black Friday but still have not received . I was told very confidently that it takes 5 to 7 days it's now 14days later still no TV . I was told yesterday that stock is coming in and today I get told the TV is on back order so what is it are they coming in stock or back order .

0
Replies (2)
Digital Planet
Digital Planet's reply17 Dec 2019, 11:33
Official
Hi Harold,

We have received stock and the warehouse is dispatching the order, we will assign someone to attend to your query and keep you updated with the status of your order.

Please do accept our sincere apology for the delay.

Kind regards.

Digital Planet
Digital Planet
Digital Planet's reply17 Dec 2019, 11:37
Official
Hi Harold,

As per our conversation, the matter has been resolved and the order will be on route today.

Kind regards

Digital Planet