JG
Jaco G

1 reviews | Active since Oct 2011

20 Dec 2021, 06:58

Avoid Digital Planet Via FNB

Stay way from Digital Planet, FNB use this company to deliver and collect electronics, bought through FNB. We been waiting for weeks for a faulty TV to be collected and the same to have a replacement delivered. If you speak to: Khanyisa Ndingane, Device guru, ***(ext.507) Dont expect anything. Ref: FNB850167

0
Replies (7)
Digital Planet
Digital Planet's reply20 Dec 2021, 10:54
Official
Hi Jaco,

Apologies for the inconvenienced caused.

The matter has been escalated and feedback will be provided before end of business.

Kind Regards,
Digital Planet
JG
Jaco G's update20 Dec 2021, 12:29
Reviewer Update
Hi, I dont want feedback i want the replacement tv delivered. Please send me your top management details.
JG
Jaco G's update20 Dec 2021, 16:10
Reviewer Update
Wow didn't expect anyone to call me, and nobody did, trying to have tv replaced now for two weeks.
***
JG
Jaco G's update21 Dec 2021, 07:17
Reviewer Update
Morning still no reply, Re: FNB850167-Credit confirmation
Digital Planet
Digital Planet's reply21 Dec 2021, 09:30
Official
Hi Jaco,

The replacement is out for delivery today.

Kind Regards,
Digital Planet
JG
Jaco G's update21 Dec 2021, 13:45
Reviewer Update
I wont say thank you, cause you dont deserve it.
Digital Planet
Digital Planet's reply21 Dec 2021, 13:57
Official
I understand, please accept our apologies for the inconvenient caused and service received.