1 reviews | Active since Oct 2017
6 Days no delivery
After getting an SMS everyday from last Thursday (5/10/17), I still have not received my parcel. I have called the company about 14 times and met with a response of "Oh I will email them".
Today I called again and the lady was shocked at the amount of emails on my order, all asking where the driver is and WHY I'VE NOT RECEIVED ONE PHONE CALL.
How is this even possible in today's age? Why do I have to keep phoning a support agent just to see the status on my delivery?
Hi Darren,
Thank you for bringing this matter to our attention.
Firstly we would like to extend our sincerest apologies with regards to the service you have received.
We are glad to confirm the matter has been resolved.
Once again, we do apologize for all the inconvenience caused. Please do not hesitate to contact us should you require any further assistance.
Kind Regards,
Lebogang Ntsoane
Hi Darren,
Thank you for bringing this matter to our attention.
Firstly we would like to extend our sincerest apologies with regards to the service you have received.
We are glad to confirm the matter has been resolved.
Once again, we do apologize for all the inconvenience caused. Please do not hesitate to contact us should you require any further assistance.
Kind Regards,
Lebogang Ntsoane