**** about availbility of stock

I bought a computer sleeve online assuming that what's online is immediately available. I opted for Digicape over Loot because it was slightly (slightly) cheaper. I wrote to the sales consultant asking when the product will be shipped and she told me they will only receive stock of the item in two weeks. This absolutely outrageous! If a product is not in stock it must be clearly indicated on the website so buyers can make an informed decision. If I had known the item was not in stock, I would have NEVER bought from Digicape and opted for Loot. This level of incompetence is absolutely ridiculous! I asked for a refund of the money as I need the item now but the sales consultant told me it's not possible. This is ***** in daylight! How on earth do you claim you condict an online selling business? You have just cheated and **** on a customer and taken their money without informing them that the item was not in stock. You have not given me an opportunity to make an informed decision about the item I want to buy.