Based on recent customer reviews, Digicape is valued as a trusted Apple specialist where in-store technical guidance carries the experience. Wesley Meyer at the Gardens Centre branch is named repeatedly for patient, jargon-free help with Macs, iPhones and iPads, while Jabulile, Tracy-Leigh, Arnold and driver Marvin also earn thanks. Online buyers highlight next-day delivery, accurate backorder updates and genuine accessories that outperform expectations. The clear exception involves a disputed replacement upgrade, where charges linked to missing packaging left a long-standing laptop customer feeling penalised.
TrustIndex
5.5
NPS Score
100
Recommended: Very Likely
Oct '25 - Sep '26
Frequently Asked Questions About Digicape
What do customers say about Digicape?
Based on recent customer reviews, Digicape is valued as a trusted Apple specialist where in-store technical guidance carries the experience. Wesley Meyer at the Gardens Centre branch is named repeatedly for patient, jargon-free help with Macs, iPhones and iPads, while Jabulile, Tracy-Leigh, Arnold and driver Marvin also earn thanks. Online buyers highlight next-day delivery, accurate backorder updates and genuine accessories that outperform expectations. The clear exception involves a disputed replacement upgrade, where charges linked to missing packaging left a long-standing laptop customer feeling penalised.
Is Digicape trustworthy?
Digicape has a TrustIndex of 5.5 out of 10 on Hellopeter, based on 17 reviews in the last 12 months. Hellopeter has tracked Digicape across 74 total reviews. How is the TrustIndex calculated? →
Recent reviews (17)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Sept 2026
Downright rip-off
I bought a product that they recommended. Within a few days I realized it was not performing as promised. I informed them right away. They told us they had a few issues with the product. They decided the best thing to do was replace the product with one that was 7k more. Even though we didn't have the money, we made a plan and upgraded. We informed them that part of the packaging had been thrown away. They said they would review after we paid total and get back to us. Afterwards they came back claiming that for a half the box that was missing we need to pay another 7k again. Absolutely ludicrous!!! They should have recommended a product that was working in the first place. I am very disappointed as I have been by laptops from them for almost 20 years.
1 reviews | Active since Sept 2026
Downright rip-off
I bought a product that they recommended. Within a few days I realized it was not performing as promised. I informed them right away. They told us they had a few issues with the product. They decided the best thing to do was replace the product with one that was 7k more. Even though we didn't have the money, we made a plan and upgraded. We informed them that part of the packaging had been thrown away. They said they would review after we paid total and get back to us. Afterwards they came back claiming that for a half the box that was missing we need to pay another 7k again. Absolutely ludicrous!!! They should have recommended a product that was working in the first place. I am very disappointed as I have been by laptops from them for almost 20 years.
1 reviews | Active since Aug 2026
Expert Advice & Excellent Service
Excellent service from Wesley at Digicape Garden Centre. He was very knowledgeable about the products and their technical specs, gave honest advice, and helped me make an informed decision. I highly recommend asking for Wesley if you’re looking to buy any electronics. Great customer service!
1 reviews | Active since Aug 2026
Expert Advice & Excellent Service
Excellent service from Wesley at Digicape Garden Centre. He was very knowledgeable about the products and their technical specs, gave honest advice, and helped me make an informed decision. I highly recommend asking for Wesley if you’re looking to buy any electronics. Great customer service!
1 reviews | Active since Dec 2021
Quality products and amazing customer service
I’m very happy with both the product and the service I received. The quality is excellent and exactly as expected, and the entire purchasing process was smooth and professional. Communication was prompt, delivery was quick, and everything arrived in perfect condition. I would definitely recommend them and would happily purchase from them again.
1 reviews | Active since Dec 2021
Quality products and amazing customer service
I’m very happy with both the product and the service I received. The quality is excellent and exactly as expected, and the entire purchasing process was smooth and professional. Communication was prompt, delivery was quick, and everything arrived in perfect condition. I would definitely recommend them and would happily purchase from them again.
1 reviews | Active since May 2020
Guru
Great service, friendly people who make u feel clever Arnold the " guru" sorted out all my problems Thanx again
1 reviews | Active since May 2020
Guru
Great service, friendly people who make u feel clever Arnold the " guru" sorted out all my problems Thanx again