Ipad charger broke after 3 weeks

I bought an Ipad Air through my work from this company and i received it on the 24/11/2014. 3 weeks later the charger broke and with everyone being on leave i had no clue who to assist me get hold of the company. I then found my tax invoice after a couple of days, i called the Cape Town branch where this ipad was delivered from and no one could assist me. I was transferred to so many different people. Eventually, i was told to call their JHB branch, and same thing from there. No joy!!! After all the frustration i ended up buying a new USB CABLE for R289. I paid almost R9000 for this Ipad and now i have to pay extra as i was sold a faulty USB cable!!! how can this be possible??? even worse because customer service is non-existance!!! I am so angry and shocked beyond words!!!