kS
kegan S
1 reviews | Active since Jul 2016
14 Oct 2021, 14:33
Digicape Arrogant attitude
Such a worse service from Digicape Rivonia branch, the guy name "Mimi" response to the customer is worse on IPhone cable replacement and he doesn't want to listen to customer side and arrogant.
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Replies (2)
Digicape's replyOfficial
14 Oct 2021, 16:22We pride ourselves on delivering the best service experience possible and are very disappointed to hear that we may not have lived up to expectations. Would it be possible to provide more detail so we may investigate further on our side?
Sincere apologies,
Digicape
Sincere apologies,
Digicape
Digicape's reply14 Oct 2021, 16:22
Official
We pride ourselves on delivering the best service experience possible and are very disappointed to hear that we may not have lived up to expectations. Would it be possible to provide more detail so we may investigate further on our side?
Sincere apologies,
Digicape
Sincere apologies,
Digicape
Digicape's replyOfficial
20 Oct 2021, 08:59Apologies for our delayed response. We take all feedback very seriously and are disappointed to hear we did meet your expectation. We have discussed the issue with Minny.
Kind regards,
The Digicape Team
Kind regards,
The Digicape Team
Digicape's reply20 Oct 2021, 08:59
Official
Apologies for our delayed response. We take all feedback very seriously and are disappointed to hear we did meet your expectation. We have discussed the issue with Minny.
Kind regards,
The Digicape Team
Kind regards,
The Digicape Team