You are a Pathetic excuse of a service provider!

Last year in early August 2017, I was offered a cellphone contract as part of my upgrade with MTN by summer mobile. They called me repeatedly until eventually I gave in and took a Huawei P10 lite. Up until this day I have not recieved the phone and within the first month I contacted them to find out where it was, I was told the the courier company had changed. The next few weeks this was the excuse until eventually in my second to third month I asked to cancel the contract. I have been calling and speaking to numerous agents of both summer mobile and mtn but have to this day not been able cancel this contract and I'm still paying for a phone I have never even used nor signed. All in all I've paid R2700 on this phone over 6 months which is rediculous as if I had known I would have just bought it cash. Every time I ask for the phone to be cancelled I get told it will be escalated and I'll get a call back. Their call center is so **** poor, I never once recieved a call back. This company is the epitome of ***. I have never been treated so badly and this whole experience is baffling and frustrating, and all I want is my money back because as of now all they're doing is leeching off of me and I have no idea whether this is a **** or not but something has to be done.