1 reviews | Active since Apr 2014
Worst service of all times
Sigma is sure one of the worst company's i have dealt with .Till date after how many months i m still trying to get hold of some that can assist me with my query's. Keep on phoning and phoning sending mails with no response what so ever.
They offered me 50 % off on my repayment to debt i had before that i didn't even know off.I payed in full sending me a letter that i have paid off. When i phoned the customer to witch i have owed money to the customer told me that i needed to pay the outstanding amount ...this is know the 50% discount otherwise they could not take me off ITC .I then rep**** to them that this was the conversations that i have with sigma i even got a paid off letter from them stating that i ow nothing anymore and why would they work like that and **** to me on how they work.
Imagine your self u ow someone 1500 .a COMPANY takes over the debt no u ow them 1800. So a representative of that company phones u offering u 50% discount on email.u then pay that discount of 900. They send u a pain off letter . U send that paid off letter to that customer because the company that took that debt don't bother talking to the client u owed this money.The client replies back to u that they cant take u off ITC because u did't make the full payment and that u have to pay in full.I rep**** that how this could be possible if they give u discount but it doesn't count as a full payment ????
Till date they haven ed send any re ponce that i finished paying not tried to contact me in connection with them.
I have wasted so much money tried to figure out what is happening even top management ignore you and u stuck in first gear.
I have never seem to beg someone to get back to me so i can pay what ever is outstanding but they choose to default your name even worse .This is a shame
Staff is rude some don't even know how to resolve any problems and then the phone disconnect for some reason
People should not consider using them to collect anything.
In order that I can assist you further, could you kindly supply me with a Reference or Account Number and advise which date you made the settlement payment or any other information you may wish to provide?
Thank you for your patience and I look forward to hearing from you.
My email address is ***
Mariam Karim
In order that I can assist you further, could you kindly supply me with a Reference or Account Number and advise which date you made the settlement payment or any other information you may wish to provide?
Thank you for your patience and I look forward to hearing from you.
My email address is ***
Mariam Karim
I apologize that you have had to conatct us yet again.
I have personally referred your account number to the relevant department and requested that the Operations Manager contact you as a matter of urgency.
Trust this is to your satisfaction and once again i apologize for the inconvenience caused.
Kind Reagrds
M Karim
I apologize that you have had to conatct us yet again.
I have personally referred your account number to the relevant department and requested that the Operations Manager contact you as a matter of urgency.
Trust this is to your satisfaction and once again i apologize for the inconvenience caused.
Kind Reagrds
M Karim
Kind Regards
M Karim
Kind Regards
M Karim
i believe the message was sent to the relevant person yesterday and you received a phone call at 8.00am this morning.
Trust this has been resolved to your satisfaction.
Kind Regard
M Karim
i believe the message was sent to the relevant person yesterday and you received a phone call at 8.00am this morning.
Trust this has been resolved to your satisfaction.
Kind Regard
M Karim
