SH
Sandile H

1 reviews | Active since Oct 2018

02 Jul 2020, 12:35

Worst service ever witnessed!!!!

Ismart is one special service provider or lack of providing service.

I was debited by this company and the first contact made I was advised that recording that made couldn't be found.

Secondly Cryril Nsibande advised that he logged a refund request for me which I never got after complaining on Hello Peter.

I was called by yet again by Crystal-Leigh Van Harte who also promised me a refund that never happened.

I complained on hello Peter again and was cold by Sharon Adriaanse who promised nothing new but getting in touch with me and she also failed to honour her word.

Apart from that I advised Sharon that Ismart debited me on the 1st of June and she advised that this was rightful now again I was debited.

This is beyond a joke!!;

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Replies (1)
Digicall
Digicall's reply02 Jul 2020, 16:36
Official
Good day

Please accept our sincerest apologies for this experience and thank you for taking the time to bring this to our attention.
I am currently working on your query to have it resolved as soon as possible,
 We do appreciate your effort and patience while we resolve it. I have sent you an email  requesting your ID number for urgent assistance.
I will revert with feedback once done.

Kind regards
Ismart