DN
Dinesperie N
1 reviews | Active since Oct 2018
10 Oct 2018, 17:57
Worst service ever
I have had a data contract with ISmart for 2 years now and since July 2017 I have not received my monthly data. I have called and complained many times but still not joy, I would appreciated it if ISmart will refund all my installments since then or they need to give me the data for all these months. This is very pathetic service I ever received from any company. Very disappointed and unsatisfied. They debited my account very month without fail but they are unable to resolve my query.
Helpful (0)
Replies (5)0
Replies (5)
Digicall's replyOfficial
11 Oct 2018, 07:13Hi Dinesperie,
I have tried reaching you today to assist with the above, however without any success.
Kindly advise a suitable time you will be available and i will attempt call back.
Kind Regards,
Sabi
Customer Service Representative
Best regards,
Digicall's reply11 Oct 2018, 07:13
Official
Hi Dinesperie,
I have tried reaching you today to assist with the above, however without any success.
Kindly advise a suitable time you will be available and i will attempt call back.
Kind Regards,
Sabi
Customer Service Representative
Best regards,
DN
Dinesperie N's updateReviewer Update
11 Oct 2018, 07:47Please contact me my 8am today
Thanks
DN
Dinesperie N's update11 Oct 2018, 07:47
Reviewer Update
Please contact me my 8am today
Thanks
Digicall's replyOfficial
11 Oct 2018, 08:32Hi Dinesperie,
Thank for your time.
Your query for your sim delivery has been escalated, and feedback will be provided to you within end of business day as discussed.
Kind Regards,
Sabi
Customer Service Representative
Best regards,
Digicall's reply11 Oct 2018, 08:32
Official
Hi Dinesperie,
Thank for your time.
Your query for your sim delivery has been escalated, and feedback will be provided to you within end of business day as discussed.
Kind Regards,
Sabi
Customer Service Representative
Best regards,
DN
Dinesperie N's updateReviewer Update
11 Oct 2018, 09:16Hi Sabi
Received you voice, however you did not leave number for me to contact you
DN
Dinesperie N's update11 Oct 2018, 09:16
Reviewer Update
Hi Sabi
Received you voice, however you did not leave number for me to contact you
Digicall's replyOfficial
11 Oct 2018, 10:55Hi Dinesperie,
Your new sim card will be delivered to you latest by Monday the 15th Oct 2018 as per our discussion.
Have a great day further.
Kind Regards,
Sabi
Customer Service Representative
Best regards,
Digicall's reply11 Oct 2018, 10:55
Official
Hi Dinesperie,
Your new sim card will be delivered to you latest by Monday the 15th Oct 2018 as per our discussion.
Have a great day further.
Kind Regards,
Sabi
Customer Service Representative
Best regards,