TB
Thozama B

1 reviews | Active since Feb 2020

01 Jul 2020, 08:31

Worst experience I Smart

I can not believe this people. I am now handed over to lawyers but my issue with them is not even resolved. Their phone is no longer working. They still owe me airtime for two months. The sim card just stopped working and when I reported this to them I was told to go to cell c. I went and Cell C told me the sim card is not registered in your name it is registered under a FOREIGN NATIONAL. I'm still waiting for a new sim card since . These people are ****** and they are just ruining my credit record with their nonsense. I just hope they see this review if they ever read them.

0
Replies (1)
Digicall
Digicall's reply02 Jul 2020, 16:33
Official
Good day

Please accept our sincerest apologies for this experience and thank you for taking the time to bring this to our attention.
I am currently working on your query and have it resolved as soon as possible,
 We do appreciate your effort and patience while we resolve it. I have sent you an email  requesting your ID number for urgent assistance.
I will revert with feedback once done.

Kind regards
Ismart 

Best regards,