AP
Aniel P

1 reviews | Active since Dec 2018

01 Mar 2019, 08:31

Very bad service

Ismart did deduct R199 from my account,i called them just now to ask why?The lady Primrose told me it was a system error,if i did not call them they would not have known.So what was going to happen with my money?Now I must wait 7 days for them to reverse my money.This is highly unacceptable!My ref number ********** 8.

0
Replies (1)
Digicall
Digicall's reply01 Mar 2019, 12:45
Official
Good day Mr Petersen, 

As discussed telephonically we will be refunding you with the amount of R199 once again we do apologize for the inconvenience this has caused.

I would like to thank you for giving me the opportunity to help you with your query.

Kind Regards, 
KAYLA