VERY BAD

<p>Good Day South Africa,</p> <p>I would like to warn you regarding Ismart Mobile - Cape Town. I got a cellphone contract in 2014 from this comapny, everything went well, till I try to change my debit order date in April 2016. I have send a letter from my employer to proof that our salary date has change to Ismart, but without any success, they didn't respond. They keep on running the debit order on the 28th instead of 4th as requested in my mail. I have to pay extra bank charges for "insufficient funds" my name got black listed for not paying in time on the credit bureau. Then one moment they will run the debit order 28/30/31 and after that they skip a month. Now it shows that I'm one month behind. In December 2016 they run the debit order the 22nd "insufficient fund" again (my salary gets in my bank the 4th of January 2017) one month the debit order will be for R349. then December R299 while my premium is R409.00. Mean while my contract has expired November 2016. And still they send R115.00 airtime 100 SMS and 1GB data. After I have confirmed that I do not want to do anymore business with them and I don not want to go ahead with the contract, because the Black Berry Q5 exploded in September 2016 due to high heat temperature in our town. They keep on phoning my +- 6 times a day, but they do not respond to my e-mails. I have send several e-mails to Megean Lakay, Mary, Ntombekhaya Mgijima and customer care. But without any success. They do not respond to my e-mails.</p> <p> </p>