1 reviews | Active since Mar 2016
******** debits
Once again an unauthorized debit is there any way of having this reported as an individual I have to always pay the price for reversal of debits once again R198 debited still no contact still no proof of anything outstanding this is ridiculous the inconvenience and incompetence by this company yes I had a 2 years contract in 2012 it is now 2019 bordering on 2020 8 years still using the same phone number how can this be stopped after my last complaint upon hello Peter it stopped for 2 months then bam again they go for it no notification or anything this is pathetic how many people getting ****** by this company helping banks to get rich for reversal charges based on the credit act if a consumer does no acknowledge the debt which I don't it would be prescribed however this is no agreement for repayment if there is any but still have the audacity to debit in 2016 when they were claiming that I owe them it was many different reason that came forward etc extra data usage call charges etc when adv to present proof nothing was done to date this is completely *********.
Please accept our deepest apologies for the inconvenience caused by these actions from our side, I did escalate this earlier this month to the relevant department to check if the two accounts have not prescribed, due to the holiday season this is taking a bit longer than expected but rest assured that once the feedback is provided I will update your accounts accordingly.
Kind regards
Ismart
Please accept our deepest apologies for the inconvenience caused by these actions from our side, I did escalate this earlier this month to the relevant department to check if the two accounts have not prescribed, due to the holiday season this is taking a bit longer than expected but rest assured that once the feedback is provided I will update your accounts accordingly.
Kind regards
Ismart
