Hellopeter
Share Your Experience

1 reviews | Active since Sept 2016

26 Jan 2018, 11:49

******** charges

i bought an ipad from this company , it was delivered with a router which was not working,. I called them and arranged a pick up,it was collected and later returned, still the wifi router was not working, I called this company many times, was advised that they will collect and fix it again, which has never ever happened since 2016

i have now been handed to lawyers, for something that i do not even use, how do i pay a router that does not even work??????? unacceptable!!

0
Replies (4)
Digicall
Digicall's reply26 Jan 2018, 12:43
Official

Hi Lwanda,

I contacted you earlier to assist with the above query, however the line got cut/disconnected after introducing myself to you. I tried to reach you again after the line cut, without any success.

Please advise a suitable time you will be available and I will attempt to contact you back.

Kind Regards,

Sabi

Customer Service Representative

's update26 Jan 2018, 12:45
Reviewer Update
you can call me at 16.35
Digicall
Digicall's reply26 Jan 2018, 16:38
Official

Hi Lwanda,

Thank you for your response.

I tried reaching now as requested above, without any success.

Please advise when you will be available again and i will attempt to contact you back.

Kind Regards,

Sabi

Customer Service Representative

Digicall
Digicall's reply30 Jan 2018, 07:55
Official

Hi Lwanda,

I have tried reaching you over the past 3 days on the cell number and also email provided on Hello Peter, without any success.

Alternatively, please feel free to contact our Customer Service on ***for further assistance with your query.

Kind Regards,

Sabi

Customer Service Representative