Unhappy Customer

:-( Me againnn..... So on 14th May 2018 at 20; 51pm i received a sms from saying " Thank you for your request to migrate, it will be effective on the date you have specified. Cell C". A minute after that i received my monthly airtime which was good i was surprised because i normally get my airtime on the 15th. Approximately 30 min after that my sim card just stopped working. I obviously phone Cell C to assist they can`t help i have to phone ISMART as i have the contract with them. Obviously i can`t phone ISMART as this is after hours. So how lovely i am without a network and don`t have access to anything :-(. Phone ISMART the following day who than told me they logging this on their system and a CELL C consultant will be in touch with me. I waited a few days no one has contacted me so. Phoned ISMART again using my somebody else's phone again who then tried to assist me by directing me to go to settings nd who knows wher on my phone. After nothing happened she told me then to go and rica my sim card and to phone them again after i have done that. I than did that an the sim card was still not working. :-( By this time i could not keep my cool anymore, i am basically without a phone because i cannot do anything with my phone. Anything can happen to my kids than they can`t reach me. Now the next consultant that i speak to at ISMART than told me to buy a new simcard and do a sim swop, i than bought the sim card than when i phone CELL C they can`t assist me with the sim swop as there is no information now on there system relating to the number i want to swop to. Phone ISMART again, spoke to a guy this time, who suggested i get a new sim than they will send me my airtime to that number. He said he don`t know why they didn't tell me to do this rihght at the beginning. Phoned them today to find out when am i getting my airtime, they told me between the 01st and 09th of June. Now this is what i call pathetic. They have complicated my life due to my number that was taken away from me.......they sit with a whole lot of uneducated people and do not give a **** about the client. I`m sure the can compensate me by sending me my airtime earlier than that, but no the client must just wait that is their attitude as long as they get their money every month. I promise you guys i cannot wait for my contract to finish........I will not renew with them periodddd :-( !!!!!!