JJ
Johan J

1 reviews | Active since Dec 2014

21 Aug 2020, 00:31

Unfair Business Conduct

Good Day,

I`ve been sending similar emails to I smart as well as well as to Norman Bissett & Associates, but Norman Bissett & Associates is harrasing me and I don`t owe I Smart,

Please rectify this

Good Day,

Regarding the attached and the below emails,

Can you(I Smart) advise Norman Bissett & Associates to stop harassing me,

I`ve sent numerous emails to them as from 2019 informing them that I don't owe I Smart,

If you don`t stop them then I will refer this matter to the Credit Ombudsman and National Credit Regulator because I`m tired of telling them the same thing over and over????

Thank You,

Johan Jacobs

---------- Forwarded message --------- From: Johan Jacobs <***> Date: Sun, Oct 20, 2019 at 7:32 AM Subject: For your urgent attention Johan - ***0 To: <***>

Good day,

Please see attached,

---------- Forwarded message --------- From: Johan Jacobs <***> Date: Wed, Oct 9, 2019, 16:27 Subject: Re: For your urgent attention Johan To: Norman Bissett & Associates <***>

SEE ATTACHED!!!!!!!!!!!!!!!!!!!!!!!!

On Wed, Oct 9, 2019 at 2:57 PM Norman Bissett & Associates <***> wrote: Dear Johan

Our ***

Date: 2019/10/09

Despite every effort to find a solution for the continued non-payment on your iSMART debt, we have had no commitment from you to pay the account. The balance is R694.22 as at today.

We strongly urge you to contact Norman Bissett & Associates on *** to discuss an affordable and sustainable repayment plan.

Alternatively, you can create or log into your profile on our convenient self-service portal here. Where you can view your balances, create a repayment plan and pay your account.

Note that you can pay at Shoprite/Pep/Ackermans using Pay@ *** or deposit money to ABSA Branch code:632005 Account No:*** using the ***

We are committed to work with you to find a positive outcome to this issue.

Please contact us as soon as possible.

Kind Regards,

Norman Bissett & Associates

***

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0
Replies (1)
Digicall
Digicall's reply21 Aug 2020, 08:08
Official
Good day Johan

Please accept our sincerest apologies for what you have experienced. We would like to thank you for taking the time to bring this to our attention.
 Please note that I am currently working on your query and will have it resolved as soon as possible. 
We appreciate your patience while we resolve it. 
Kind Regards
 iSmart