1 reviews | Active since Jun 2015
Unauthorised Upgrades
Please with immediate effect reverse the upgrades on mobile nos ********** 587 and ********** 922 that happened 8th Mrach 2018. The sales person that phoned me had no clue what i was talking about. They bother myself and my daughter daily feom that 087.... numbers even after hours. Had no clue in the world that i have been upgraded for another 24 months without even a handset on 2 of my contracts. They just want commission. I am with MTN for 21 years and this is disgusting.
Good Day
Thank you for your message alerting us to the problem you have been having with your Summer Mobile MTN package.
Kindly provide us with your contact number or MTN account number in order for us to assist once received one of our agents will be in contact with you shortly.
Regards,
Customer Service @ Summer Mobile
***
Best regards,
Good Day
Thank you for your message alerting us to the problem you have been having with your Summer Mobile MTN package.
Kindly provide us with your contact number or MTN account number in order for us to assist once received one of our agents will be in contact with you shortly.
Regards,
Customer Service @ Summer Mobile
***
Best regards,
Good Day,
Thank you for responding.
As soon as the next available agent is ready to attend to your call you will be contacted immediately.
Thank you for understanding.
Regards,
Customer Service @ Summer Mobile
***
Best regards,
Good Day,
Thank you for responding.
As soon as the next available agent is ready to attend to your call you will be contacted immediately.
Thank you for understanding.
Regards,
Customer Service @ Summer Mobile
***
Best regards,
Good Day
Your request was escalted to the relevant department for further assistance.
Regards,
Customer Service @ Summer Mobile
***
Best regards,
Good Day
Your request was escalted to the relevant department for further assistance.
Regards,
Customer Service @ Summer Mobile
***
Best regards,
Good Day,
Thank you for responding.
As soon as the next available agent is ready to attend to your call you will be contacted immediately.
Thank you for understanding.
Regards,
Customer Service @ Summer Mobile
***
Best regards,
Good Day,
Thank you for responding.
As soon as the next available agent is ready to attend to your call you will be contacted immediately.
Thank you for understanding.
Regards,
Customer Service @ Summer Mobile
***
Best regards,
Good Day
Thank you for your message informing us that your enquiry has been resolved.
Our motto is to render is service that keeps you smiling.
Regards,
Customer Service @ Summer Mobile
***
Best regards,
Good Day
Thank you for your message informing us that your enquiry has been resolved.
Our motto is to render is service that keeps you smiling.
Regards,
Customer Service @ Summer Mobile
***
Best regards,
Good Day
We would like to apologise for any inconvenience caused. As per our telephonic discussion kindly contact MTN on 135 or 808 to query the above mentioned.
Regards,
Customer Service @ Summer Mobile
***
Best regards,
Good Day
We would like to apologise for any inconvenience caused. As per our telephonic discussion kindly contact MTN on 135 or 808 to query the above mentioned.
Regards,
Customer Service @ Summer Mobile
***
Best regards,
