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Sylvester K

1 reviews | Active since Sept 2014

13 Mar 2018, 16:54

Tired of Useless Staff - Account settled January 2017

Account once again handed over to Mac Roberts Attorneys. I have been struggling with this account for the past year. They have even given me "free data" which I still haven't received. Number still not converted as promised. I have lodged a complaint now with the credit Ombud. Hopefully something will happen.

0
Replies (4)
Digicall
Digicall's reply13 Mar 2018, 17:45
Official

Hi Sylvester,

I have tried reaching you today regarding the above without any success.

Please advise a suitable time you will be available and I will attempt to call back.

Kind Regards,

Sabi

Customer Service Representative

Digicall
Digicall's reply19 Mar 2018, 13:54
Official

Hi Sylvester,

Thank you for your time.

Your query is being investigated as discussed, and feedback will be provided to you once account has been closed on our side.

Kind Regards,

Sabi

Customer Service Representative

SK
Sylvester K's update19 Mar 2018, 14:28
Reviewer Update
I hope in my heart this is the last time that I have to beg you to fix this account. This is the 3rd time that this account is being handed over to different EDC's and every time you are retracting the account. Is your system even legit - that's a good question. You were so supposed to give me airtime which was taken away from me but instead you cancel my line and gave it to someone else. Sort out this mess - hope its the last time communicating with you.
Digicall
Digicall's reply05 Apr 2018, 10:30
Official

Hi Sylvester,

Thank you again for your time.

I have tried reaching you today without any success. Please advise a suitable time you will be available and i will attempt to call back.

I have also emailed you regarding the above.

Kind Regards,

Sabi

Customer Service Representative