Terrible after sales experience

<p>I called the customer care for Summer Mobile to track my phone upgrade. The consultant tried to confirmed tel nrs they sent to courier company as my contact nrs, wich was not mine. As per our recorded conversation never gave those two nrs as contact. The consultant insisted that it is not their fault giving the courier the wrong contact info - she talked about the recording and said I must contact the courier to find out why they have the wrong contact info.</p> <p> </p> <p>I did phone the courier and they said that the contact detail comes from the cell phone company.</p> <p> </p> <p>If they could just admit that they made a mistake and not insist that it is the fault of the courier and fixed the problem with the courier whrere they went wrong in the first place - I would have exepted the mistake and go on.</p> <p> </p> <p>I will not use the service of Summer Mobile again.</p>