SC
Sandra C

1 reviews | Active since Mar 2018

14 Mar 2018, 13:22

Summer Mobile sent the wrong phone.......

Call centre for Summer Mobile harrassed me to renew my MTN contact with them. I decided to go ahead after a very long process and making my story shorter. I received my phone and guess what they sent me the wrong one. I have made several call to them they say the number is out of service. I have emailed them too.

I just what my phone that I order.

Never upgrade telephonically they call you all the time and when you have a problem none seems to care.

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Replies (1)
Digicall
Digicall's reply14 Mar 2018, 13:59
Official

Good Day

Thank you for your message alerting us to the problem you have been having with your Summer Mobile MTN package.
Kindly provide us with your contact number or MTN account number in order for us to assist once received one of our agents will be in contact with you shortly.

Regards,
Customer Service @ Summer Mobile
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