1 reviews | Active since Sept 2016
struggling to fetch their expensive no name contract phone.
<p>Hello Peter my husband bought me a contract phone from this ismart mobile , two weeks ago nad i did not like that stupid phone at all with that price tag and my husband calld them to cancell the contract and they must just come and colletct wich they charged him a massive pennalty fee for canellation ,but till this day they havent came to collect and i am just worried they will start telling us story that our cancellation period is past so please if they can come to the place where they have delivered their stupid phone and collect as we are sick and tired waiting.BM Radebe. ********** 338</p>
Hi Puseletso,
This is just to confirm that I have contacted your husband (Mr Bobby Radebe) today regarding the collection of your handset and have advised him that handset will still be collected, as contract has already been cancelled on our side as per your request within the 5 days cancellation period.
Apologies, as there has been a slight delay regarding the collection of your handset, however I have followed up with the collections department in order for them to contact you regarding the collection of your handset before the end of business day.
Kind Regards,
Sabi
Customer Service Representative
Hi Puseletso,
This is just to confirm that I have contacted your husband (Mr Bobby Radebe) today regarding the collection of your handset and have advised him that handset will still be collected, as contract has already been cancelled on our side as per your request within the 5 days cancellation period.
Apologies, as there has been a slight delay regarding the collection of your handset, however I have followed up with the collections department in order for them to contact you regarding the collection of your handset before the end of business day.
Kind Regards,
Sabi
Customer Service Representative