TW
Toneal W

1 reviews | Active since Sept 2015

24 Feb 2017, 12:02

STILL NO FEEDBACK FROM ISMART BUT DEBIT ORDER WAS TAKEN OFF AT 06.30AM THIS MORNING!! WOW

<p>I have still not received any feedback as previously promised but my debit order has gone off, i will take this matter further! i want my data to be allocated to me i could have bought R260.00's worth of data and just surfed the net to complete my assignments, instead i am paying ISMART for a router i am not even using????</p>

0
Replies (3)
Digicall
Digicall's reply01 Mar 2017, 16:02
Official

Good day Toneal

Thank you for your time earlier. We will be issuing the new sim card to the address provided and will be allocating the outstanding data which is due to you upon receipt.

Thank you for allowing me the opportunity to assist in this regards

Kind Regards

Marriana Vollenhoven

Customer Service Manager

Digicall
Digicall's reply01 Mar 2017, 16:02
Official

Good day Toneal

Thank you for your time earlier. We will be issuing the new sim card to the address provided and will be allocating the outstanding data which is due to you upon receipt.

Thank you for allowing me the opportunity to assist in this regards

Kind Regards

Marriana Vollenhoven

Customer Service Manager

TW
Toneal W's update01 Mar 2017, 16:05
Reviewer Update

Good Day Mariana, thank you to yourself and to Heidi as well for the exceptional service delivered to resolve my query, I really appreciate your efforts, and please know that they were not in vain.

I will await the sim card, and trust that everything will now be sorted.

Have an awesome day :)