BE
Bilal E
1 reviews | Active since Aug 2011
27 May 2019, 13:00
Stay away
This is by far the worst company I have dealt with. Rather go to MTN directly. They promised me a grey phone and delivered black. They will do anything to make a sale. Don't even bother phoning the call centre.
No effort to rectify their mistake Disgusted
Helpful (0)
Replies (3)0
Replies (3)BE
This is how pathetic your service is !!
Bilal E's updateReviewer Update
27 May 2019, 14:48This is how pathetic your service is !!
BE
Bilal E's update27 May 2019, 14:48
Reviewer Update
This is how pathetic your service is !!
Digicall's replyOfficial
27 May 2019, 15:32Good Day Mr Ebrahim,
We would like to apologise for any inconvenience caused due to the MTN process that is being followed regarding the request for swapping out the devices. As agreed you will be keeping the device you've received. Please be advised that your contact information has added to our Do Not Contact List as per your request.
Sincere Regards,Customer Service @ Summer Mobile***
We would like to apologise for any inconvenience caused due to the MTN process that is being followed regarding the request for swapping out the devices. As agreed you will be keeping the device you've received. Please be advised that your contact information has added to our Do Not Contact List as per your request.
Sincere Regards,Customer Service @ Summer Mobile***
Best regards,
Digicall's reply27 May 2019, 15:32
Official
Good Day Mr Ebrahim,
We would like to apologise for any inconvenience caused due to the MTN process that is being followed regarding the request for swapping out the devices. As agreed you will be keeping the device you've received. Please be advised that your contact information has added to our Do Not Contact List as per your request.
Sincere Regards,Customer Service @ Summer Mobile***
We would like to apologise for any inconvenience caused due to the MTN process that is being followed regarding the request for swapping out the devices. As agreed you will be keeping the device you've received. Please be advised that your contact information has added to our Do Not Contact List as per your request.
Sincere Regards,Customer Service @ Summer Mobile***
Best regards,
BE
Bilal E's updateReviewer Update
27 May 2019, 16:31For the record, I'm keeping the phone as your process to correct the matter will take in excess of 7 days. Which you cannot even confirm if the billing nor phone requested can be fixed / supp****.
You a disgrace to the MTN brand.
Stop cheating people to make a sale. From other reviews on this site, it seems that other people have been **** to in this manner as well.
Thank you from removing my number from your database.
Don't ever call me back !!
You a disgrace to the MTN brand.
Stop cheating people to make a sale. From other reviews on this site, it seems that other people have been **** to in this manner as well.
Thank you from removing my number from your database.
Don't ever call me back !!
BE
Bilal E's update27 May 2019, 16:31
Reviewer Update
For the record, I'm keeping the phone as your process to correct the matter will take in excess of 7 days. Which you cannot even confirm if the billing nor phone requested can be fixed / supp****.
You a disgrace to the MTN brand.
Stop cheating people to make a sale. From other reviews on this site, it seems that other people have been **** to in this manner as well.
Thank you from removing my number from your database.
Don't ever call me back !!
You a disgrace to the MTN brand.
Stop cheating people to make a sale. From other reviews on this site, it seems that other people have been **** to in this manner as well.
Thank you from removing my number from your database.
Don't ever call me back !!