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Smart Mobile called me and told me my account is in arreas and I told them I don't have account with you. On the 22nd of May 2019 somebody from Smart Mobile advice me to sent copies of ID document with three signatures, affidavit and proof of residents and on the 23rd of May 2019 I sent those documents this people they called me almost everyday and I told them the same thing I dont have an account and on the 14th of June I spoke to Namhla Sodo at their customer service and explain everything that I even sent documents required to investigate the case gues what they did not even bother to attend to my case because the lady said the documents are incomplete the question is why they did not sent me the email and inform me that the documents are incomplete and she said she will sent me an email with a list of all required documents. On the 19th of June 2019 i sent all documents listed on the email to Namhla Sodo and copied customer service also. On the 2nd of July 2019 I sent Namhla Sodo email requesting the progress of my case since she said she will help me with the case. She did not bother to respond to my email. This people are calling everyday and they also deduct an amount of R350 every month in my account. I ask this people how did this person took a cellphone contract from you they said via telesales and I said to them you always said all calls are recorded for quality purpose please sent me the recording when this deal was made they said yes even today they didin't.

I told them on one of my emails with them that they know where they delivered the phone and the phone has IMEI number tract it and go and catch yout calprit and stop harrasing me and my bank account. I'm fedup with this people running business as if they run a tuck shop in the location treating me like **** everyday for something I did not do. Smart Mobile are just a bunch of idiots who does not understand the meaning of customer service.