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PJ
Princess J

1 reviews | Active since Feb 2019

14 Jul 2020, 09:57

SIGMA NEEDS TO CLOSE DOWN

I have just about had enough. Its been 3 weeks and still no response. what type of service is this??? They can call when they want accounts paid, but when the account is paid, there is no call nor a paid up letter. PATHETIC Service. Signma Needs to close down....

0
Replies (8)
Digicall
Digicall's reply14 Jul 2020, 10:18
Official
Good morning Princess J.
Firstly like would like to apologize for any inconvenience caused.I am sending your inquiry immediately to the relevant department. In order to speed up the response, could you kindly provide a reference or account number?


Kind Regards
Mariam Karim
Manager

Best regards,

PJ
Princess J's update14 Jul 2020, 10:23
Reviewer Update
I spoke to a consultant Albertina. I made the payment, and send through the proof of payment. My Reference number is ***. Payment was made on the 25th June. The proof of payment was submitted the 29th June.
Digicall
Digicall's reply14 Jul 2020, 10:40
Official
Thank you so much for your response and the additional information. I will forward this on now.

Kind Regards
Mariam Karim 
Manager

Best regards,

Digicall
Digicall's reply16 Jul 2020, 16:34
Official
Hi Princess J . Due to your reference number being encrypted on this platform . Will you be able to email your details to *** . Our sincere apologies for any additional delays in getting this letter sent to you . Regards  Sigma SA 

Best regards,

PJ
Princess J's update16 Jul 2020, 17:22
Reviewer Update
Hi. The email address is not showing. Please send me a email to *** 
PJ
Princess J's update17 Jul 2020, 12:31
Reviewer Update
I still haven't received anything and its already Friday.
PJ
Princess J's update20 Jul 2020, 11:39
Reviewer Update
I received the paid up letter. Thank you
Digicall
Digicall's reply20 Jul 2020, 12:12
Official
It's my pleasure.
Keep Safe

Regards
Mariam Karim
Manager

Best regards,