1 reviews | Active since Oct 2017
Resistance to cancel UNAUTHORIZED / *****ULANT upgrade
I received a call on 04 Sept from Summermobile regarding a upgrade. The call got disconnected before anything was confirmed or accepted. The next morning got a sms from MTN regarding the successful upgrade that was done. Ever since that Tuesday 05 Sept, i am struggling with MTN to cancel or reverse the upgrade, to enable me to go and do a proper upgrade and get a handset. The handset that they upgraded me to, is now missing and thus i am paying for a "36" month contract with nothing to show.
Good Day
Thank you for your message alerting us to the problem you have been having with your Summer Mobile MTN package.
Kindly provide us with your contact number or MTN account number in order for us to assist once received one of our agents will be in contact with you shortly.
Regards,
Customer Service @ Summer Mobile
***
Good Day
Thank you for your message alerting us to the problem you have been having with your Summer Mobile MTN package.
Kindly provide us with your contact number or MTN account number in order for us to assist once received one of our agents will be in contact with you shortly.
Regards,
Customer Service @ Summer Mobile
***
Good Morning,
Kindly provide us with your contact number or MTN account number in order for us to assist once received one of our agents will be in contact with you shortly.
Regards,
Customer Service @ Summer Mobile
***
Good Morning,
Kindly provide us with your contact number or MTN account number in order for us to assist once received one of our agents will be in contact with you shortly.
Regards,
Customer Service @ Summer Mobile
***
Good Morning,
Thank you for responding.
One of our agents will be in contact with you shortly.
Regards,
Customer Service @ Summer Mobile
***
Good Morning,
Thank you for responding.
One of our agents will be in contact with you shortly.
Regards,
Customer Service @ Summer Mobile
***