Poor Service, Unfair Query solution
<p>Good day.. i have taken the decision to send the Matter with Ismart to "Speak Out" as i am ****** by ismart and i am not happy with their solution regarding the query because it is very unfaire to me</p>
Hi Lelethu,
Thank you for taking the time to speak to me today.
I have made the necessary arrangements for the replacement of your handset and will be in contact with you to confirm delivery on the day.
I apologise for the time it has taken to find a suitable resolution to your matter.
Kind Regards,
Heidi
iSmart Customer Experience
**********
**********
Hi Lelethu,
Thank you for taking the time to speak to me today.
I have made the necessary arrangements for the replacement of your handset and will be in contact with you to confirm delivery on the day.
I apologise for the time it has taken to find a suitable resolution to your matter.
Kind Regards,
Heidi
iSmart Customer Experience
**********
**********