1 reviews | Active since Jun 2018
Poor Customer Service
Today I have called ismart to change my debit order date. to my surprise they did not allow it without an Pay slip or bank statement showing the date I want them to debit.
I have told the consultant that I wont have those since I haven't started on the new job yet but I am calling them to avoid rejected debit order and charges. when I wanted to understand why she can't change the debit order date she became so rude.
Can someone assist me regarding it because I do not want to paid the rejection fee next month.
Kindly Regard Sina
Hi Sina,
Thank you again for your time.
Kindly email us the letter provided by the new employer/company you will be starting employment with, that confirms your salary date as discussed to *** in order for us to amend the debit date for you on our system.
Kind Regards,
Sabi
Customer Service Representative
Best regards,
Hi Sina,
Thank you again for your time.
Kindly email us the letter provided by the new employer/company you will be starting employment with, that confirms your salary date as discussed to *** in order for us to amend the debit date for you on our system.
Kind Regards,
Sabi
Customer Service Representative
Best regards,
Hi Sina,
Thank you for your time and for also sending through the letter as requested.
Your new debit date starting from July has successfully been updated on our system as discussed.
Kind Regards,
Sabi
Customer Service Representation.
Best regards,
Hi Sina,
Thank you for your time and for also sending through the letter as requested.
Your new debit date starting from July has successfully been updated on our system as discussed.
Kind Regards,
Sabi
Customer Service Representation.
Best regards,