EC
Erika C

1 reviews | Active since May 2016

27 May 2016, 17:57

Pay for a contract that i never took out

<p>Poor customer service, they deducting nearly a R1000 every month for a Cell C contract i never took out. So called a samsung pocket cell phone. I open a ***** case at the SAPS and gave everything to them. Its now over a month im struggeling with them. Leave messages and they told me they will come back to me. What a joke they are. They quite to phone to say you in areas. I still give them 0% service,</p>

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Replies (1)
Digicall
Digicall's reply28 May 2016, 07:47
Official

Dear Erika Crowder

I have tried contacting you with regards to your claim of an ********** application. I have attempted contacting you on all the contact numbers provided on our system.

I have looked into your case and would like to provide you with some feedback,

I will have this emailed to you in order for you to have a look at the documentation which was signed.

Please feel free to reach out to me on ***.

Kind regards

Marriana

iSmart Customer Service Manager