rN
ronel N

1 reviews | Active since Feb 2019

12 Mar 2019, 15:47

Pathetic Service Harassed for payment

I have stated my phone is out of order and I would appreciate a consultant to email me.To date I have not had a response and sigma is still harassing me for payment when I have made a payment arrangement and already made a payment.I made a payment arrangement why am I still being harassed for payment I am unemployed and my is phone is out of order I await an urgent response

0
Replies (5)
Digicall
Digicall's reply12 Mar 2019, 16:26
Official
Good Day Ms Naidoo.

First of all let me apologise for any inconvenience caused.

I just went personally to the Department to check and they have advised me, and shown me on the system, that they emailed you today at 3.30pm.

Could you kindly check and and mail your response back. You may use the email address i sent you previously as well if you wish. 

***

Kind Regards
M Karim



rN
ronel N's update12 Mar 2019, 16:48
Reviewer Update
Good day nobody has emailed consultants are trying to call me when my phone is out of order and I can't answer it.Therefore I requested an email.There is no email from Sigma
Digicall
Digicall's reply12 Mar 2019, 17:08
Official
Good Day Ms Naidoo,

The email was sent to ***.
Could you kndly check your junk mail?

This is showing as delivered on our side.

Alternatively kindly supply another email address or you may email *** in order for him to assist you directly.

Kind Regards
M Karim

rN
ronel N's update12 Mar 2019, 19:01
Reviewer Update
Good day the email was sent to an incorrect address.It is **********
Digicall
Digicall's reply13 Mar 2019, 09:04
Official
Good Day,

I am sorry the incorrect email address was held. The email address you have provided is coded and we cannot read it.

Could you kindly liaise directly with Javan, email address *** or *** as you will receive a personal response from that department and someone will be able to assist you with your enquiry.

Kind Regards
M Karim