PJ
Princess J
1 reviews | Active since Feb 2019
10 Jul 2020, 11:02
Pathetic Service
I paid my account. ive been sending emails and making calls to sigma. but no response. They dont reply to emails. They dont answer their calls. I urgently need a Paid up letter.
Helpful (0)
Replies (7)0
Replies (7)
Digicall's replyOfficial
16 Jul 2020, 12:30Good day . We would like to have your paid up letter sent you by COB today . Please send us your reference number so that we can assist . Regards Sigma SA
Digicall's reply16 Jul 2020, 12:30
Official
Good day . We would like to have your paid up letter sent you by COB today . Please send us your reference number so that we can assist . Regards Sigma SA
PJ
Princess J's updateReviewer Update
16 Jul 2020, 12:35***
PJ
Princess J's update16 Jul 2020, 12:35
Reviewer Update
***
PJ
Princess J's updateReviewer Update
16 Jul 2020, 17:21Close of Business has Ended
PJ
Princess J's update16 Jul 2020, 17:21
Reviewer Update
Close of Business has Ended
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Princess J's updateReviewer Update
17 Jul 2020, 12:31Still Nothing. What type of service is this???
PJ
Princess J's update17 Jul 2020, 12:31
Reviewer Update
Still Nothing. What type of service is this???
Digicall's replyOfficial
17 Jul 2020, 12:51Good Day Princess J,
The last communication I received from the department was that they were trying to locate your file. I am sorry we have not as yet resolved your inquiry.
I will refer it again immediately as a matter of urgency.
Regards
Mariam Karim
Manager
The last communication I received from the department was that they were trying to locate your file. I am sorry we have not as yet resolved your inquiry.
I will refer it again immediately as a matter of urgency.
Regards
Mariam Karim
Manager
Digicall's reply17 Jul 2020, 12:51
Official
Good Day Princess J,
The last communication I received from the department was that they were trying to locate your file. I am sorry we have not as yet resolved your inquiry.
I will refer it again immediately as a matter of urgency.
Regards
Mariam Karim
Manager
The last communication I received from the department was that they were trying to locate your file. I am sorry we have not as yet resolved your inquiry.
I will refer it again immediately as a matter of urgency.
Regards
Mariam Karim
Manager
Digicall's replyOfficial
17 Jul 2020, 15:12Good Day
Please see comments below.
"I emailed her on Hello Peter to request her details to be sent to the customer service mailbox – I cannot pick her account up on the system .The reference number she sent was encrypted .That is the only delay with sending her a paid up letter.
Regards
M Karim
Please see comments below.
"I emailed her on Hello Peter to request her details to be sent to the customer service mailbox – I cannot pick her account up on the system .The reference number she sent was encrypted .That is the only delay with sending her a paid up letter.
Regards
M Karim
Digicall's reply17 Jul 2020, 15:12
Official
Good Day
Please see comments below.
"I emailed her on Hello Peter to request her details to be sent to the customer service mailbox – I cannot pick her account up on the system .The reference number she sent was encrypted .That is the only delay with sending her a paid up letter.
Regards
M Karim
Please see comments below.
"I emailed her on Hello Peter to request her details to be sent to the customer service mailbox – I cannot pick her account up on the system .The reference number she sent was encrypted .That is the only delay with sending her a paid up letter.
Regards
M Karim
PJ
Princess J's updateReviewer Update
17 Jul 2020, 15:28I have send my email address. What is the delay? Have you not received my email address??? My name is Narisha Gounden
PJ
Princess J's update17 Jul 2020, 15:28
Reviewer Update
I have send my email address. What is the delay? Have you not received my email address??? My name is Narisha Gounden