Pathetic

Dealing with this company has been extremely frustrating. I've been requesting documentation for over a year, repeatedly sending emails, and getting the same response: "We'll escalate your enquiry." I've also lodged a review on Hello Peter a month ago, which resulted in a single phone call, but still no documents.

Despite my clear communication on Hello Peter and via email that I won't pay until I receive the requested documentation, they continue to contact me, claiming I haven't paid. It's infuriating, especially since I'm simply exercising my right to request this information.

To Digicall: Please refrain from phoning me or sending threatening emails. Instead, provide the documentation I've repeatedly requested. You have all the necessary details, including the name of the consultant .