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TK
Tarryn K

1 reviews | Active since Nov 2014

03 Jul 2020, 12:43

Not surprised

Can someone please attend to my email

0
Replies (6)
Digicall
Digicall's reply03 Jul 2020, 13:31
Official
Good Day,

I am in receipt of your query and will forward it on to the relevant department immediately.

in order that they can assist you effectively, could you kindly provide either a reference or account number?

Regards
M Karim
Manager
Digicall
Digicall's reply03 Jul 2020, 15:05
Official
Thank you very much  for your response Tarryn

I have already alerted the team and someone is looking into it for you.

I hope this is resolve to your satisfaction and will forward the additional information you have provided.

In the meantime keep safe and well.

Regards
Mariam Karim
Manager
Digicall
Digicall's reply06 Jul 2020, 12:18
Official
Good Day Tarryn,

Kindly accept my apologies for any inconvenience caused. The query was referred to the relevant department on your first communication of 3rd July. 
I will follow up again for you immediately.

Regards
Mariam Karim 
Manager
Digicall
Digicall's reply06 Jul 2020, 13:30
Official
That's unfortunate and once again please accept my apologies. I am happy that we have been able to resolve your query.

I trust you are satisfied with the action I had taken in order to have it resolved.

Regards
Mariam Karim
TK
Tarryn K's update07 Jul 2020, 11:22
Reviewer Update
Thank you for your assistance, all has been sorted. Communication is very important even if the problem is not resolved immediately.
Digicall
Digicall's reply07 Jul 2020, 12:01
Official
Thank you for your feedback Tarryn.
As a business, we  are always looking to improve, therefore I will take your feedback to the Business. 

Keep Safe