1 reviews | Active since Jul 2018
Non payment
They can’t help me they have sent me emails promising to pay my money it’s now 5 months still making false promises mMy name is Douglas Moyo ref-k00 ********** 130079
Good day Mr Moyo
Thank you for taking the time to write to us and advise of your concerns.
We are currently investigating and will be in contact as soon as possible.
Kind regards
Digicall Solutions
Customer Service Team
Best regards,
Good day Mr Moyo
Thank you for taking the time to write to us and advise of your concerns.
We are currently investigating and will be in contact as soon as possible.
Kind regards
Digicall Solutions
Customer Service Team
Best regards,
Good day Mr Moyo
After investigating it was found that there was a delay in payment by the insurer. Digicall is responsible for the administration of claims and the availability of funds rests with the insurer and not Digicall. We have followed up and it has been confirmed by the insurer that the funds will be made available by Friday after which payment will take place.
Kind regards
Digicall Solutions
Customer Service Team
Best regards,
Good day Mr Moyo
After investigating it was found that there was a delay in payment by the insurer. Digicall is responsible for the administration of claims and the availability of funds rests with the insurer and not Digicall. We have followed up and it has been confirmed by the insurer that the funds will be made available by Friday after which payment will take place.
Kind regards
Digicall Solutions
Customer Service Team
Best regards,