NP
Nicolette P

1 reviews | Active since Oct 2017

28 Oct 2017, 11:13

Non existent service

Shocking service. *********** agents, no-one to escalate queries to. Waiting 7 weeks and still have not received my handset. They blame MTN warehouse. However they are not prepared to follow up with MTN and provide feedback.

0
Replies (1)
Digicall
Digicall's reply30 Oct 2017, 07:16
Official

Good Day

Thank you for your message alerting us to the problem you have been having with your Summer Mobile MTN package.


Kindly provide us with your contact number or MTN account number in order for us to assist once received one of our agents will be in contact with you shortly.

Regards,
Customer Service @ Summer Mobile
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Best regards,