mN
mongezi N
1 reviews | Active since May 2016
23 Aug 2017, 15:11
no delivery
I took a contract phone with Ismat connect on 13.06.2017 and after 17 days the phone was damaged, y phone was booked for repairs on the 04.07.2017 and till today i`m still paying for something that i dont have, everytime i`phone them they say it is still with the repairs store......please advise me on how to terminate the contract.
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Replies (2)0
Replies (2)
Digicall's replyOfficial
23 Aug 2017, 16:29Hi Mongezi,
Thank you again for your time.
Follow up has been done regarding your handset that has been collected for repairs as per our conversation, feedback will be provided to you tomorrow.
Kind Regards,
Sabi
Customer Service Representative
Best regards,
Digicall's reply23 Aug 2017, 16:29
Official
Hi Mongezi,
Thank you again for your time.
Follow up has been done regarding your handset that has been collected for repairs as per our conversation, feedback will be provided to you tomorrow.
Kind Regards,
Sabi
Customer Service Representative
Best regards,
Digicall's replyOfficial
24 Aug 2017, 10:28Hi Mongezi,
Thank you for your time.
The delivery for your handset from repairs has been set for tomorrow as per our conversation earlier. Our couriers will contact you before your handset is delivered back to you.
Apologies for any inconvenience that may have been caused.
Kind Regards,
Sabi
Customer Service Representative
Best regards,
Digicall's reply24 Aug 2017, 10:28
Official
Hi Mongezi,
Thank you for your time.
The delivery for your handset from repairs has been set for tomorrow as per our conversation earlier. Our couriers will contact you before your handset is delivered back to you.
Apologies for any inconvenience that may have been caused.
Kind Regards,
Sabi
Customer Service Representative
Best regards,