bC
bianca C

1 reviews | Active since May 2021

10 May 2021, 13:14

Nedbank Home Insurance & FOGI. Disgusted and Angry by No Communication.

This has been a claim in the system since March. They started with calling me filling me in. Then suddenly NO communication what so ever with me as the customer and person holding the policy with Nedbank home insurance and FOGI. You cant get ahold of anyone. They started a job they never finished, and now I the customer have to cover costs.

This is unacceptable and disgusting, drains are left open at the property and nothing is being done.

You cant even get ahold of anyone. No one gets back to you. How can a company operate like this?

0
Replies (1)
Digicall
Digicall's reply05 Jul 2021, 11:38
Official
 Good morning,

Please accept our apologies for your claims experience. Please kindly provide your claim number (s) or policy number in order to investigate further?

Kind Regards
Sindy Blackman
Digicall Plumbing Solutions - Customer Relations Complaints