MOST REVULSION COMPANY WITH NO SYSTEM OF WORKING

<p>im a very disappointed citizen who has been denied my rights,i have received a call from ismart after i have chosen a phone on they website however was advised after i have chosen the phone its not tehy website although they have all the details on the site i receive a phone that looks like a toy phone doesnt look like anything whats on the website however when i called in Ismart they advised me i cannot exchange the package and i did mention i still want the contract but a different device for i am unhappy with the other device,a lady and the manager of ismart mentioned i cant do that and must pay cancellation fee of R1500 which however an individual just dont have like that,one of the reasons why people take on a contract so i chose to keep the phone having to have endless problems with the phone since then,then i receive a call today from an agent who doesnt know her job at all,i requested to change my debit date from the 25th of every month to the 28th but i was declined and the agent is not even sure why she cannot change it,ismart has no system of working,they are a ********** company and disrespects clients that are loyal and take a contract with them,when they want business very good at that time after getting banking details they very nasty,i feel im ****** of my consumer rights and if they is nothing done to close this incompotent ********** company down i will take this matter up to the Ombudsman for further justice.</p>