Misleading

Summer mobile contact me for an upgrade on my MTN nr. I first was not interested in an upgrade, they send me emails and offer me a new package of airtime and data that i accept. Then I hear nothing again. Then Zain phoned me and explained a special package of R519 . I asked him to put it on email. He send an email adress as ********** qoute: " As per our discussion u can receive the Samsung galaxy S8 on the MTN +S package which consist of the following. 100minutes+_100sms+2gb data =R519. " which I accepted via email. Then the phone arrived and on that day I received an sms that confirm my next date to upgrade will be in 2020. I immediately contact them and refuse a 3 year contract. They NEVER mentioned a 3 year contract as I always opt for a 2 year contract. Talked to Paul at Summermobile and he advice me to deliver the phone to a MTN store. There is no MTN store near me , as I plan a trip to Pretoria I said that I will deliver it to a MTN store in Pretoria and they will send them a ref nr when it is delivered so they can cancel the contract. I delivered the phone at MTN store Menlynshopping centre on 28 September 2017 and the only nr that they provide was SR#1- ********** 1791. I send it per email to Summermobile via ********** I phoned MTN direct and Summermobile almost every day. Talked to Vincent, Luciano,Notando,Zanile... but still the contract is not cancelled BUT i still pay the same amount for my old package as before the upgrade??? . I will never ever do any bussiness with Summermobile and mark their nr on my phone as *****.