1 reviews | Active since Mar 2020
K..A...k sleg diens
Never a doll moment when you are doing business with ismart tele. I have 2 topup contracts with them and the first one was due for upgrade 074... and my 2de one 064.... went off the network 'not registered on network " last year November. They have no record of my previous call where they logged it to be checked and this was the 3 de time again. On sunday morning I received a sms saying that my number have been deregistered on rica and my service is suspended. This number was my day to day use and work number. Essential service engineering department where people get fired for not being available when on standby. Please cancel your contracts as i refuse to pay for services and not receiving what i paid for. Also you will see i have stopped and send back your debit orders as you also change debit order dates for a second time in December costing me R600 in banking fees. Who is responsible for that as i have not given you permission to change my debit order date. My 064.. contract is anyways of for almost 3 months now somer leave it off as i will not be needing it anymore. Don't even bother to try and sort it out now as i already now went and made new solutions for a cellphone and sim that actually works.
Please accept our sincerest apologies for what you have experienced. We would like to thank you for taking the time to bring this to our attention.One of our Customer Service representatives will be in contact with you shortly.
Kind Regards
iSmart
Best regards,
Please accept our sincerest apologies for what you have experienced. We would like to thank you for taking the time to bring this to our attention.One of our Customer Service representatives will be in contact with you shortly.
Kind Regards
iSmart
Best regards,
