HR
Hemant R

1 reviews | Active since Jul 2020

18 Mar 2021, 12:03

iSmart

worst telecommunication company I have dealt with. I signed a contract with them and was given a"new tech Cubot fone" the worst fone ever used. my contract came to an end in March 2021. without being informed my number was ported to prepaid and for a week, last week in Feb2021, I could not make or receive calls. i then called the company and was told this is the process??? I had to RICA the number for then prepaid use?? The contract could accumulate 3 months airtime, which was useful in emergencies. I was told I had lost all my airtime and airtime issued for Mar 2021. I wrote to the company and to date i have not had a response

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Replies (1)
Digicall
Digicall's reply18 Mar 2021, 13:24
Official
 Good day Hemant
Please accept our sincerest apologies for what you have experienced. We would like to thank you for taking the time to bring this to our attention.One of our Customer Service representatives will be in contact with you shortly.
Kind Regards
 iSmart